Product safety and warranties

Effective November 2, 2026 · Policy version 2026-11-02. Mountden is operated by Spotbo, Inc., United States. Customer and legal enquiries: [email protected].

Read the exact product information

Before use, review the selected model, pack, included components, dimensions, material, operating limits and manufacturer's instructions. Do not treat a photograph, search title or general guide as an installation drawing, certification or assurance of compatibility. Ask us before ordering if a necessary specification or warning is missing; we will not invent one.

Workshop hazards and compatibility

Taxidermy chemicals, resins, coatings, blades, powered tools and protective equipment have different handling requirements. Review the manufacturer's label and any applicable safety data sheet, ventilation, storage, personal-protection and disposal directions before use. Do not mix chemicals or assume equipment compatibility from appearance. Technical information is not medical, occupational-safety or professional installation advice. A statement about a product does not imply it is certified, suitable for every chemical or compliant for every workplace.

Warranties and faults

We describe any specific written manufacturer warranty only on verified terms and make those terms available where applicable. A manufacturer warranty may depend on model, purchase route, registration and exclusions; we do not promise transferable coverage merely because a maker offers a warranty elsewhere. We do not add a separate written product warranty unless expressly stated. Express product descriptions and mandatory implied or statutory warranties are not disclaimed. Report a fault through our returns and refunds process.

Unsafe or recalled products

Stop using an item you believe unsafe, retain identifying information and contact us. Follow official recall and manufacturer safety instructions. We investigate credible safety concerns and communicate applicable corrective action. No disclaimer authorizes sale or use of a recalled or unlawfully marketed product.